Frequently Asked Questions for a your stay at Cleikum Mill Lodge self catering Holiday Let Innerleithen Tweed Valley.
If you have any queries about any of the information on this page or wish to discuss anything else related to your booking, please don’t hesitate to contact us.
How do I book?
For individual rooms or booking the entire downstairs book here.
For the upstairs apartment Upper Mill book here.
To book the whole building choose the option to book the whole building on the booking page.
When booking the longer you stay the cheaper the rate is per night.
The discounts start for booking 3 nights or more select them on the booking form.
For bookings a 30% deposit is required and full balance due 4 weeks before arrival . A reminder will be sent.
Is linen provided?
Yes, clean bed linen provided. a sheet, duvet (with cover) and pillow(s).
For doubles we use 2 single duvets.
Optional bath towel available for £2 per towel with £1 going to Mountain Rescue (lump sum at end of the year).
Please make it clear if any towels or beds are not used to help us and the environment.
Do you have drying room and clothes washing facilities?
Yes, we have a drying room which contains a washing machine and dryer and soap powder to get you started ( depending on stay duration) . We ask you to donate money for use of washing machine and dryer to keep our costs down, alternatively there is a laundrette in Innerleithen. Please respect our washing machines and do not over load them or mistreat them (please rinse very muddy items before putting in machine).
Do we provide breakfast or other meals?
We provide tea and coffee and some basic cereals for breakfast. There is a cafe on the opposite corner, a bakery, greengrocers and butchers in the High St and a supermarket 150 metres away with a further cafe at the opposite end of the High St. (tables here can be pre-booked) For exclusive bookings we will likely provide enough milk cereal for first few days only.
For birthdays and special occasions we can put you in contact with some local cake makers who can help decide what you want delivered to the door for your arrival.
Can we bring children/babies?
Children welcome. As there may be different groups staying at the same time, please be considerate about noise first thing in the morning or last thing at night.
(We can supply one cot and one high chair by arrangement.)
Can we bring pets?
Guide dogs by arrangement prior to booking please.
It is possible to bring dogs if booking the whole building and it is not being shared.
Its a dog walking paradise. Dogs love it..
Please contact us first.
Check in and out times
Check out: 10am prompt on day of departure
Please leave the place clean and tidy and in good order.
Check in: After 4pm.
We do not enter you room until your day of departure to prepare for the next guest. We may enter the building to carry out small tasks , but we endeavour to leave you to enjoy your holiday, depending on room changeovers etc.
If you book the whole building we will let you enjoy your holiday and are nearby if needed for any reason.
We like to meet and greet guests to help you settle in and answer any questions, self check in is possible for late arrivals or if plans change at the last minute.
If you have been before we will likely arrange a self check in.
Upper & Lower Mill share the main front door, the bike store/drying room and toilet in the entrance hall. Visitors have their own door codes for the front door which are deleted on their departure.
The Upper Mill has a lockable door off the landing at the top of the stairs
The Lower Mill is accessed via a door into the dining area. This door is lockable with a key code .
For individual rooms the doors are locked with a key code.
The quirky character of the building means the window from the Upper Mill kitchen is above the Lower Mill dining room. It has frosted vinyl for privacy. However it is not completely soundproof. This does mean that sound travels a bit between floors.
We ask guests to keep noise down after 11pm if the building is shared.
The same key code will open all the doors that you need access too, so only one number needs to be remembered. When guests leave the number is deleted.
There is flat access to the downstairs rooms suitable for people with mobility issues. There is a small step into the shower. The downstairs kitchen has flat access and full facilities.
This has proved popular for family reunions with wiser members of the family!!
Graham your host has a passion for the area. I moved here over 12 years ago because this region is stunning and a bit of a undiscovered secret and I m still exploring.!
I will help with advice on what to see and do as its my job that you enjoy your stay.
I have cycled all my life and knows this area extensively by car, bike,on foot or public transport.
I have walked and cycled various parts of Europe and beyond so know what you need after a day out, having stayed in similar accommodation,and aim to provide this at Cleikum Mill;
- Comfortable cosy facilities with the ability to eat in or out and with a supermarket 2 mins walk away it makes life really easy and a mug of tea or coffee available on arrival.
- A secure bike store inside the building and a key issued for the door to further improve security.
- The facilities required to dry/wash your kit ready for the next day exploring
- An idea of what’s on in the area with maps on the walls to help plan and make the most of your time here.
- Advise or help you as much or as little as you want before or during your stay.
- If I cannot help I should know who can.
- A hassle free experience so you can make the most of your time here.